Accessibility Statement

Shoemakerly wants every shopper to be able to browse, choose a size and complete an order, including people who use assistive technology.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That standard covers text contrast, keyboard operation, resizable text, clear focus indicators, form labels and alternative text for images.

What we have done

• Built the store with semantic headings and landmark regions so screen readers can jump between navigation, products and policies.
• Added descriptive alternative text to product and category images.
• Kept body text and buttons at contrast levels that meet or exceed AA.
• Made product options, cart controls and checkout fields reachable and operable by keyboard.
• Used labels, not placeholder text alone, for every form field.
• Avoided autoplay video and flashing content.
• Tested the main pages at desktop and mobile widths, with zoom up to 200%.

Known limitations

Some product photographs are supplied by our manufacturers and may lack detailed alt text; we are rewriting those descriptions as the catalogue is updated. Third-party checkout and payment pages are controlled by their providers, and we cannot guarantee their accessibility, though we choose providers that publish accessibility commitments.

Getting help

If any part of the store blocks you, email support@shoemakerly.us with the page address and a short description of the problem. We will help you complete the order another way and fix the barrier. We aim to reply within two business days.

Feedback and enforcement

Accessibility feedback is read by the person responsible for the store, not routed to a general queue. If you are not satisfied with our response, you may contact the U.S. Department of Justice or your state’s protection and advocacy agency. We will not retaliate against anyone who raises an accessibility concern.

Contact

Shoemakerly
1199 Loving Acres Road, Kansas City, MO 64111, United States
support@shoemakerly.us
Monday to Friday, 9:00 a.m. to 5:00 p.m. Central Time

Shoemakerly
1199 Loving Acres Road, Kansas City, MO 64111, United States
support@shoemakerly.us · Monday to Friday, 9:00 a.m. to 5:00 p.m. Central Time

Last updated: November 12, 2026.